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Primo Marble and Granite

(4.8)
25 reviews
+1 412-407-7764

Primo Marble and Granite Reviews

The reviews consistently highlight a positive customer experience with Primo Marble and Granite, centered around the individuals and leadership. Customers praise Matthew or Matt and the owner for being helpful and having a good selection of materials. The process from sales, templating, measuring, and installation is described as smooth, professional, and stress-free in multiple reviews. Several reviews mention competitive pricing and a broader selection compared to other stone companies. Positive feedback also centers on the customer service received from staff members and the ability to find a responsive and flexible supplier.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz, granite, marble, fantasy dolomite, and other hard surface materials (specific types varied).

⭐How is the quality rated?

Excellent (Based on overall positive remarks about selection, workmanship, and perceived value).

⏱️What is the typical response time?

Very responsive; reviews mention quick replies via phone and email, and prompt service for repairs.

📝What are common complaints?

None mentioned in the provided reviews.

🛡️What warranties are offered?

No specific warranty details are mentioned in the reviews.

👥How is customer service rated?

Excellent (Multiple reviews credit specific staff members like Samantha, Abby, and Matt, as well as praising the owners and the overall customer service experience as friendly, professional, helpful, and attentive).

💰What about pricing?

Competitive pricing, best value, and reasonably priced are mentioned, indicating good value for money.

🔧Any care tips mentioned?

None specifically mentioned by the reviewers in the text provided.

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