}) }>

UMI Stone | The Source

(5)
48 reviews
+1 904-371-4471

UMI Stone | The Source Reviews

Customer reviews for UMI Stone generally present a highly positive experience, particularly regarding the diversity and apparent quality of the countertop materials available (especially quartz and granite selections), the knowledge and helpfulness of the staff (identified by first names like Melissa, Gabriella, Lana, Tony, Renae, Nathan), and the customer service interactions. While some reviews mention specific positive service interactions, there is one isolated note of a miscommunication error with a fabricator, which does not directly implicate UMI Stone's own service. Installation, fabrication staff (like those from Marble Masters), and pricing are mentioned less frequently but appear generally favorably by association or implication. Reviews emphasize the ease of selection due to the wide product variety.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally efficient/friendly service interactions are described, with prompt service noted on several occasions.

📝What are common complaints?

One review mentions a miscommunication error with a fabricator regarding an appointment, although the impact is unclear and the photographer appears to believe the company is not directly responsible for this specific fabricator miscommunication.

🛡️What warranties are offered?

No specific warranty details are mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

No direct feedback regarding pricing is provided in the reviews.

🔧Any care tips mentioned?

No specific care or maintenance tips for the countertops themselves are mentioned in the reviews.

Other Countertop Providers in Jacksonville