UrbanSource Countertops

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UrbanSource Countertops Reviews

Reviews mention two main brands, Urban Source Countertops and Artelye, both receiving positive feedback regarding customer service, installation quality, and the professionalism of staff and technicians. Customers consistently praised the quality of materials (particularly granite and quartz), the skill of the installation team, the knowledge and helpfulness of sales/office staff, and the competitive pricing and value for money. One recurring theme among multiple reviews was excellent customer service and quick resolution of issues. The main criticism noted across several reviews was related to unexpected pricing changes and delays in finalizing refunds after service adjustments, although the overall experience remained positive.

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🌳What countertop materials are commonly used?

granite,quartz,soapstone,silestone

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Refund/adjustment processing delays or difficulties (across both Artelye and Urban Source),Unexpected price increases just before installation (Artelye)

🛡️What warranties are offered?

No specific warranty details mentioned.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers repeatedly noted good value for money and competitive pricing. Some expressed appreciation for lower prices offered by these companies compared to 'big box' stores or others. One review highlighted an unexpected increase in price shortly before installation.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were mentioned in the reviews.

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UrbanSource Countertops Reviews

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