}) }>

Economy True Value Hardware + Homeware

(3.8)
205 reviews
+1 617-536-4280

Economy True Value Hardware + Homeware Reviews

Analysis of customer reviews for the hardware and home improvement store indicates a range of experiences, including positive interactions with helpful staff and a wide product selection, but also numerous complaints about rude service, defective merchandise, and inconsistent response times. The store appears to offer convenience and local products at fair to moderate prices, yet quality and service feedback is mixed.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

No specific materials related to countertops are discussed in the reviews; instead, topics include plant supplies, hardware tools, gardening items, appliances, and general home improvement goods.

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown (reviews mention issues with staff accessibility and service delays, but no consistent data on average response times is provided)

📝What are common complaints?

Common complaints include rude and unhelpful customer service from staff members, defective products (such as faulty heaters or missing items in purchases), billing disputes (including refusal to provide refunds), and difficulties with store access (e.g., being denied entry at closing time).

🛡️What warranties are offered?

No information regarding warranties or guarantees for countertops or other products is provided in the reviews.

👥How is customer service rated?

Fair (while multiple reviews cite negative experiences with poorly trained staff and unprofessional behavior, others mention positive interactions with helpful employees, so the rating reflects inconsistency)

💰What about pricing?

Feedback on pricing is mixed; some reviews describe it as fair due to convenience and local ownership, while others criticize it as overpriced for the quality or as high relative to online alternatives.

🔧Any care tips mentioned?

No information about care or maintenance tips for countertops or other products is included in the reviews.

Other Countertop Providers in Boston

Boston Stone Works

Boston Stone Works

(5)

142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA