Elegant Stone & Cabinet

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Elegant Stone & Cabinet Reviews

Customer reviews for Elegant Stone, a countertop supplier, span experiences with staff named Jessica and Alexis. A majority of reviews (especially those praising Jessica) focus on positive experiences with professional service, high-quality cabinets/counter tops, prompt installation, customer satisfaction, and competitive pricing. However, some negative reviews mention poor customer service, long wait times, and unprofessionalism from staff. The quality of the products and installation is generally praised in positive reviews, though specific materials beyond quartz (like granite or laminate) aren't detailed in these reviews.

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🌳What countertop materials are commonly used?

Quartz

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Responses to inquiries or after-sales issues are sometimes prompt (as noted by satisfied customers) but can sometimes involve long wait times as mentioned in negative reviews regarding staff unavailability. Installation seems to be mostly prompt.

📝What are common complaints?

Poor customer service attitude by some staff members,Long wait times for assistance,Staff unprofessionalism/not attentive,Slow response from staff on occasion

🛡️What warranties are offered?

None mentioned in the reviews

👥How is customer service rated?

Good

💰What about pricing?

Customers report receiving helpful service and value for money in positive reviews. However, one negative review rated customer service poorly.

🔧Any care tips mentioned?

Care tips specifically for countertops or cabinets were not mentioned in the reviews

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