Emerald Art Glass

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Emerald Art Glass Reviews

These reviews for Emerald Art Glass highlight positive customer interactions, particularly praising the friendliness, knowledge, and efficiency of staff members like Kim, Barb, and Michelle. Customers frequently mention fast turnaround times (often next day or within weeks) for repairs and custom glass work, complimenting the quality of the craftsmanship and the finished products. One review notes excellent installation work and affordable pricing is mentioned by several reviewers. A few reviews also mention the business owner as knowledgeable. Negative feedback consists mainly of complaints about pricing (being perceived as high or having had an incorrect quote), with no other specific product issues or service-related complaints detailed beyond this.

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🌳What countertop materials are commonly used?

Glass (various types including etched, stained, beveled, mirrored, custom cut), Vinyl film, Wood (for cabinetry modification)

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

5-7 days mentioned in one review, typically less than 2 days mentioned in several reviews (next day common), 1-2 weeks turnaround for custom etched glass

📝What are common complaints?

Perception or experience of high pricing, incorrect quote given, receiving incorrect items/parts

🛡️What warranties are offered?

No specific warranties or guarantees mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Mixed feedback - some praise as very reasonable, affordable, satisfying for the service, one reviewer explicitly mentions 'Overpriced place', another notes 'sky high' prices for specific work

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops (or the specific glass products mentioned) are mentioned in the reviews.

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Emerald Art Glass Reviews

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