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Excel Glass and Granite

(4.1)
23 reviews
+1 724-402-1350

Excel Glass and Granite Reviews

Customer reviews for a countertop supplier business primarily discuss granite countertops, with frequent positive comments on workmanship and timely installation. However, several reviews note customer service issues, including perceived poor handling of service calls and condescending attitudes, as well as complaints about high pricing for potentially lower-quality materials. No mention of warranties, care tips, or negative aspects related to specific material types other than granite and general quality issues.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite is the most commonly mentioned material for countertops, appearing in multiple positive reviews. Other materials are not explicitly detailed in the reviews.

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Service or product responses were frequently described as timely or quick in positive reviews, but specific times were not provided in any review details.

📝What are common complaints?

Common concerns raised include poor handling of simple service issues, condescending customer service attitudes, blocked charging stations without resolution, and instances of overcharging for substandard materials.

🛡️What warranties are offered?

No specific warranties, guarantees, or details about product coverage were mentioned in any of the reviews.

👥How is customer service rated?

Poor

💰What about pricing?

Pricing is viewed inconsistently: some reviews mention good or fair costs, while others explicitly criticize high prices in relation to what they perceived as low-quality services or materials.

🔧Any care tips mentioned?

No care or maintenance tips were provided in the reviews.

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