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Exclusive Cabinets and Countertops

(3.2)
13 reviews
+1 951-525-3886

Exclusive Cabinets and Countertops Reviews

Reviews for this countertop supplier reflect a mix of positive and highly negative experiences. Customers praised the quality of work and range of products, while others expressed significant dissatisfaction with installation quality, material costs, customer service, and specific incidences of deceptive or poor handling of mistakes. Responses to service calls or follow-ups were not consistently detailed in the reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

No specific materials are mentioned in the reviews.

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Incorrect product size or dimensions.,Use of low-cost materials despite initial promises.,Poor quality of installation or finish.,Lack of professional customer service (failure to apologize, poor handling of mistakes).,Disrespectful or unprofessional treatment of vulnerable customers.,Unclear or incorrect quotes, leading to unexpected charges.,Hidden costs for essential items like knobs/holes not included in quotes.,Excessive charges or ripping off customers (described in negative reviews).

🛡️What warranties are offered?

No information regarding warranties or guarantees was provided in the reviews.

👥How is customer service rated?

Unknown

💰What about pricing?

Negative feedback includes complaints about perceived high costs, unexpected additional charges (for knobs/holes not included), and accusations of overcharging or ripping off customers. No positive commentary on pricing or value was included.

🔧Any care tips mentioned?

No instructions or advice for caring for installed countertops were mentioned in the reviews.

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