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Galaxy Granite

(4.5)
98 reviews
+1 407-540-1007

Galaxy Granite Reviews

The reviews provide generally strong feedback for Galaxy Granite, often highlighting the work of Chris or his team, praising their professionalism, reliability, and quality of installation and product. Significant positive comments are made regarding speed, communication, competitive pricing, customer service, and the quality of both installation and the countertops themselves (e.g., quartz, granite, marble). Potential drawbacks mentioned in a few reviews include delayed deliveries and deficiencies related to specific installations (e.g., damage repair, measurement errors).

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,marble,soapstone

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally prompt; quotes obtained same day or within short timeframe (up to 4 business days), installation scheduled quickly (e.g., within a week or soon after selection and quoting).

📝What are common complaints?

Incorrect product delivered,Differential pricing quoted by sales vs installers,Defects or damage not adequately repaired,Delay of scheduled delivery/installation,Measurement errors (fittings, backsplash) leading to fit issues

🛡️What warranties are offered?

Specific mention of potential "lifetime warranty" for some products, but it is not explicitly defined as a general standard in the majority of reviews; general emphasis on "know your warranty".

👥How is customer service rated?

Excellent

💰What about pricing?

Feedback varies; some indicate competitive pricing and lowest prices locally, others mention "cost more" but defend it due to "quality" or excellent service, some express concerns about potential higher rip-offs for others or quoted vs actual prices.

🔧Any care tips mentioned?

No care or maintenance tips are mentioned in the reviews.

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