Innovative Surfaces SHOWROOM

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Innovative Surfaces SHOWROOM Reviews

Customer reviews for Innovative Surfaces highlight a mix of positive and negative experiences. Potential customers praise the wide selection of countertop options (including man-made and natural stones, granite, quartz, and Cambria), efficient staff, on-time measuring and installation, knowledgeable sales team, and generally high-quality craftsmanship. However, reviews also mention issues such as product defects, slow wait times, and isolated incidents of poor customer service or worker conduct. The company is frequently recommended for its selection, customer service, and professional installation, but some warnings exist against certain materials or service coordination.

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🌳What countertop materials are commonly used?

Cambria, quartz, granite, man-made and natural stones.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Product defects (e.g., breakage, quality issues), slow or delayed service (including wait times and estimates), and incidents of poor worker behavior (e.g., driving under influence).

🛡️What warranties are offered?

No specific details mentioned in reviews; one complaint references poor warranty support.

👥How is customer service rated?

Good

💰What about pricing?

Pricing is mentioned as in line or competitive during quoting, but one negative review dismisses value after issues arise.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are mentioned in the reviews.

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Innovative Surfaces SHOWROOM Reviews

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