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Legacy Countertops LLC Charlotte

(4.9)
120 reviews
+1 704-504-5354

Legacy Countertops LLC Charlotte Reviews

Positive customer feedback highlights a consistently smooth process from consultation through showroom display, material selection, recommendation support, custom cutting, and professional, speedy installation. Materials mentioned frequently include granite, quartz, marble, and laminate remnants. Customer service is widely praised for being helpful, knowledgeable, responsive, and patient. Potential customers should note that while quality and service are commended, there is no explicit mention of warranty details in the reviews, and specific pricing comparisons are not common topics but perceived cost is noted once as exceeding expectations for perceived quality.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,laminate

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Very Good: Quick responses noted from customer service personnel (typically Adrianne).

📝What are common complaints?

Pricing was mentioned once as exceeding expectations for the perceived quality and features (not necessarily a complaint about poor quality, but a note on cost-value).

🛡️What warranties are offered?

No explicit mention of warranties or guarantees for the countertops or installation in any review.

👥How is customer service rated?

Excellent

💰What about pricing?

One review noted pricing as exceeding expectations for the perceived quality and features, suggesting it may not always be perceived as 'value for money' in the lowest price bracket but aligns with quality expectations. Most comments omit direct pricing or value judgments beyond this one instance and value is often assumed through positive quality/service reinforcement without explicit mention of cost as a primary decision factor in reviews focused on praise.

🔧Any care tips mentioned?

Special care mentioned is relevant to patching marble, as improper repair can be visible.

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