Norfolk Hardware & Home Center

The reviews predominantly express highly positive sentiment towards Norfolk Hardware, emphasizing exceptional customer service, knowledgeable and friendly staff, a vast and well-organized inventory, and competitive pricing. The store is frequently praised for immediate assistance, a clean and organized environment, and its status as a preferable alternative to large retail chains like Home Depot. Conversely, a few reviews indicate mixed or negative experiences related to customer service, mentioning isolated incidents of poor service from management or specific employees, or dissatisfaction with the level of proactiveness in assisting customers. While specific details about product warranties or the quality of customer service remain unmentioned or inconsistent in the feedback, the general impression is one of a well-regarded retail destination.