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Primo Marble and Granite

(4.8)
25 reviews
+1 412-407-7764

Primo Marble and Granite Reviews

Customer reviews for Primo Marble and Granite consistently praise the company for providing high-quality countertops and installations, with a particular emphasis on responsive customer service, professional team members, efficient processes, competitive pricing, and an extensive selection of materials including various stones and designs. The overall experience is described as seamless, personalized, and satisfying for most customers, with no major recurring issues reported in the feedback.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,dolomite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Customers report very prompt response times for service calls, often described as immediate or within a short period, with no specific average provided as the focus is on responsiveness.

📝What are common complaints?

Occasional issues due to customer error, such as user mistakes or misunderstandings during requests or installations

🛡️What warranties are offered?

No clear warranties or guarantees are explicitly mentioned in the reviews, though there is implied service commitment through quick fixes for problems as noted in some feedback.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers find the pricing to be competitive and reasonable, with several reviewers noting it is better than pricing offered by other companies they have dealt with.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are mentioned in the reviews.

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