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The Countertop Store by Progressive Dimensions

(4.6)
180 reviews
+1 732-716-3105

The Countertop Store by Progressive Dimensions Reviews

Overall, the vast majority of customer reviews for Progressive Dimensions are highly positive. Customers consistently praise the sales team for being helpful and knowledgeable, describe the installation services as professional and efficient with minimal issues, state that projects run on schedule and come out looking excellent, especially noting granite as the primary material, and most find the pricing to be great value. However, a small number of reviews express significant frustration citing poor quality work (including cracks and chips), failures to honor warranties, and delayed services as serious problems occurring in specific cases, indicating potential quality control or service inconsistencies.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally quick or timely (specific delays or issues not described in positive reviews)

📝What are common complaints?

Poor craftsmanship/quality (cracks, chips, stains, failure to honor or use quality materials),Issues related to warranty fulfillment or honoring warranty

🛡️What warranties are offered?

No specific mention of standard warranties or guarantees in the majority of positive reviews. One negative review specifically mentioned a failure due to a warranty not being honored or a supplier issue only related to a replacement stone purchase and subsequent reinstallation needing replacement, suggesting concerns but not explicit warranty details provided by customers purchasing positive experiences.

👥How is customer service rated?

Excellent

💰What about pricing?

Great value, competitive pricing, fair value for money mentioned by most positive reviewers.

🔧Any care tips mentioned?

No care or maintenance tips for countertops were explicitly mentioned in any reviews.

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