Elegant Stone & Cabinet

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Elegant Stone & Cabinet Reviews

Elegant Stone is a countertop supplier and cabinet provider that receives generally positive reviews for its product quality and installation work, with recommendations to connect with key staff for better service. Potential customers should note that response times and customer service experiences show variability, potentially improving with direct engagement from certain employees but suffering from delays or poor interactions described in individual reviews. The business offers various materials, including quartz, at competitive pricing, and no care or maintenance tips for countertops were mentioned in the provided feedback.

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🌳What countertop materials are commonly used?

Quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Typically prompt with quick responses mentioned, but negative reviews cite delays, with one instance of a 7-minute late arrival and general variability noted in service times.

📝What are common complaints?

Poor customer service, including long wait times, lack of acknowledgment from staff, rudeness, and disorganization in project handling by some employees.

🛡️What warranties are offered?

Specific details on warranties or guarantees are not mentioned in the reviews.

👥How is customer service rated?

Fair

💰What about pricing?

Generally positive feedback on pricing, with multiple reviews describing 'amazing prices' and 'great prices,' while no pricing issues were explicitly mentioned in negative reviews.

🔧Any care tips mentioned?

No care or maintenance tips were provided for countertops in the available reviews.

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