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JC Stoneworks

(4.9)
41 reviews
+1 425-988-4053

JC Stoneworks Reviews

Reviews for JC Stoneworks consistently highlight a positive customer experience with the company, primarily focused on quartz countertops. Potential customers report satisfaction with elements including convenient and clear communication (mentioning Becca frequently), solutions tailored to their needs and budget (like working with remnants), high-quality craftsmanship, punctual and professional installation, and favorable pricing. The use of matching cabinetry options and granite samples are also noted, alongside a lifetime warranty offer in one review. Overall, JC Stoneworks is frequently praised for efficiency, the friendly demeanor of the staff, and the overall quality of service and product.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz is the most frequently mentioned and recommended material. Granite is also specified (and requires care instructions for sealing), and remnants (often of quartz) are noted as a specific selling point.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Good

📝What are common complaints?

The most common issue mentioned relates to miscommunication (including sample discrepancies and double quotes), although resolution was typically praised. Another recurring theme is ensuring that prices quoted are the final prices, particularly when contrasted with budgeting stress from other suppliers or contractors. A few reviews touched upon hiccups like a contractor missing a date but being resolved by JC.

🛡️What warranties are offered?

A lifetime warranty for the countertops or the installation was mentioned in one review.

👥How is customer service rated?

Excellent

💰What about pricing?

Reviews generally describe the pricing as fair to good value, worth the investment. One review specifically contrasts JC Stoneworks favorably, mentioning a store quote being half of others, reinforcing the 'fair to good value' assessment.

🔧Any care tips mentioned?

Yes, care tips are mentioned, primarily emphasizing the need to seal granite countertops regularly.

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