MSI Houston

These reviews for MSI Houston and MSI Surfaces Houston highlight a strong reputation for customer service, product variety, and knowledgeable staff. Customers consistently praise the selection, particularly for quartz and marble/Calacatta options, and the quality of both materials and installation. The delivery process is frequently described as professional and courteous. While the majority of feedback is positive, one review raises a specific concern regarding warranty handling for a particular product failure (after a year), suggesting this is an isolated incident rather than an industry-wide practice. A few reviews also note an initial requirement for visiting agents at certain showrooms or mention a 'buyers club'/'builder relationship' policy.