Bob's Wood Specialties Inc & Credit River Granite

Reviews for Bobs Wood Specialties / Credit River Granite highlight a mix of highly positive and some negative experiences. Bobs Wood Specialties Inc and Credit River Granite are frequently lauded for excellent customer service, effective communication, professional installation teams (with specific praise for individuals like Zach, Rachel, Tyler, Steve, Scott, Doug, and installers), intuitive consultation, and generally high-quality results, particularly for quartz and granite countertops, with projects completed on time or promised. However, a minority of reviews mention issues primarily related to installation errors (incorrect cuts, wrong placements) that required attention and follow-up. There is one specific mention of a 5-year warranty for granite, and another review discusses a repair service. While positive service experiences are common, feedback includes concerns about value for money in a couple of instances.