}) }>

Direct Kitchen & Counter Top Distributors Inc

(4.4)
16 reviews

Direct Kitchen & Counter Top Distributors Inc Reviews

Customer reviews for the countertop supplier business mention positive experiences with installation speed and quality, particularly praising the workmanship and customer service of the main team or owner named 'Pat'. However, two reviews highlight significant dissatisfaction, with one complaining specifically about poor customer service from a sales representative and another citing condescending help and potential frustration from Dan. Overall, the feedback includes mentions of materials like granite and honed jet mist, and comments on pricing.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,jet mist

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor customer service (mentioned in two one-star reviews, one detailing a condescending sales rep, the other noting frustration from Dan),Sales representative attitude (condescending/unhelpful),Pricing (some found it high, others felt good value for money)

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Mixed feedback with some reviews indicating good value for money and others suggesting higher pricing.

🔧Any care tips mentioned?

Unknown

Other Countertop Providers in Boston

Boston Stone Works

Boston Stone Works

(5)

142 Quincy Shore Dr UNIT 155, North Quincy, MA 02171, USA