MSI Boston

Customer feedback for MSI as a countertop supplier is generally positive, highlighting the company's excellent collection of materials like granite, quartz, and marble, friendly and knowledgeable staff, and efficient selection process, particularly in Boston-area stores. Potential customers note the large showroom space and the benefit of visiting to see options. However, opinions on customer service are mixed, with some experiencing excellent assistance while others reported rude or unhelpful staff. The layout of the yard is mentioned as a minor issue, and one review noted difficulty finding price ranges without being a retailer or fabricator. A single review mentions a lifetime guarantee for installation, though this is not widely reported.