MSI Los Angeles

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MSI Los Angeles Reviews

Reviews reflect a mixed experience with MSI as a countertop supplier. The company appears to offer a wide range of materials, including granite, quartz, and tile, with some customers praising the quality and installation of the products. However, a significant number of reviews express concerns about high prices, poor customer service experiences, slow response times, and issues such as product misrepresentation. MSI shows vary depending on the location (some wholesale only, others selling to the public), and potential customers should be aware of both the quality of materials and the inconsistent service interactions reported.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,quartz,tile

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Slow response times noted in some reviews when raising issues.

📝What are common complaints?

High prices/fraudulent dealings (incorrect products received),Poor customer service,Substandard products/installation,Lack of transparency/poor communication,Issues with warranty claims,Misrepresentation of products

🛡️What warranties are offered?

10-year warranty for products (MSI warrants products),1-year warranty/guarantee for installation services

👥How is customer service rated?

Unknown

💰What about pricing?

Pricing is generally considered expensive/expensive in some cases (fraudulent dealing via incorrect products but paid full price). Some positive value for money feedback exists alongside critical complaints about price.

🔧Any care tips mentioned?

Reviews occasionally mention proper care, installation instructions, and color-related care considerations.

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MSI Los Angeles Reviews

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