Stone City Countertops

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Stone City Countertops Reviews

Based on multiple customer reviews, Stone City Countertops receives overwhelmingly positive feedback regarding their installation quality, customer service, staff friendliness, and competitive pricing. Reviewers consistently praise the professionalism, expertise, and thoroughness of their installation teams and the helpfulness of the sales staff in guiding material selection and project management. The company offers various countertop materials including granite, quartz, marble, and tile. Response times for quotes and installations are frequently noted as efficient, though some reviews mention less-than-ideal communication in one isolated case. While the exact warranties offered are not uniformly specified across reviews, their competitiveness and reputation generally suggest a measure of confidence in their products and workmanship.

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🌳What countertop materials are commonly used?

Granite,Quartz,Marble,Tile

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Quick, often same-day quotes and installation completed within 2 weeks maximum.

📝What are common complaints?

Lacking good communication - one reviewer stated 'Don’t answer phone, horrible communication. I’ve been chasing them down repeatedly to put in an order- zero customer service.'

🛡️What warranties are offered?

No specific warranties mentioned consistently. Stone City is noted for selling materials directly and offering payment terms.

👥How is customer service rated?

Excellent

💰What about pricing?

Competitive pricing is frequently mentioned as a key positive factor, with one reviewer stating it was the 'best price' and another praising their competitiveness.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were mentioned in the reviews.

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