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StoneStore

(4.3)
25 reviews

StoneStore Reviews

Customer reviews for this countertop supplier indicate mixed experiences. The supplier handles countertops from stores like IKEA (e.g., quartz installs via StoneStore) and performs installations which frequently result in positive feedback regarding professionalism, quality, and customer service, often rating installation quality as high. However, some customers have reported negative experiences, primarily concerning delayed service and unresponsive personnel. The most frequently suggested materials are quartz, granite, and Cambria. Potential customers are advised that the supplier offers installation services but should be aware that service response times can sometimes be unsatisfactory, with turnarounds for counters appearing good in some cases.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Cambria,Dekton,Caesarstone

How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Slow response to service requests (delays in providing estimates or responding to emails/calls), failures in initial products (like cuts not being finished correctly).

🛡️What warranties are offered?

No specific warranties are generally mentioned in the reviews.

👥How is customer service rated?

Good

💰What about pricing?

No specific feedback regarding pricing or value for money is mentioned in the reviews.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are provided in the reviews.

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