Brooklyn Butcher Blocks

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Brooklyn Butcher Blocks Reviews

Customer reviews for Brooklyn Butcher Blocks primarily discuss their experiences with high-quality countertops such as butcher blocks (including maple, walnut, cherry, and end-grain variants), with some positive feedback on craftsmanship and pricing. However, repeat customers and others report serious problems linked to customer service issues like very slow or non-existent response times, delivery delays, defective products, and unresolved payments, including accusations of fraud. The company's warranty is sometimes praised when honored, but the overall experience is mixed and potentially risky for potential buyers considering bulk orders or extended delivery timelines.

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🌳What countertop materials are commonly used?

Butcher Block,Maple,Walnut,Cherry,End Grain

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Very slow, often several months with no updates or resolution even after contacting the company directly via email or phone.

📝What are common complaints?

Non-responsive customer service,Very long delivery times,Poor quality of product (e.g., warping, cracking),Missing parts,No communication during manufacturing or delivery,Incomplete or defective workmanship,Complete failure to deliver or send product

🛡️What warranties are offered?

Possibly standard warranty or guarantee mentioned (e.g., lifetime recommended care or honor for defects), though actual experience varies widely depending on the customer interaction.

👥How is customer service rated?

Unknown

💰What about pricing?

No explicit feedback on pricing or value for money found in the reviews.

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Brooklyn Butcher Blocks Reviews

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