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Big Apple Hardware & Houseware Inc.

(4.7)
123 reviews
+1 718-969-8633

Big Apple Hardware & Houseware Inc. Reviews

Based on the provided reviews, Big Apple Hardware Store is described by customers as a friendly and helpful store with knowledgeable staff. Customers appreciate the wide selection of hardware and non-hardware products, the creative solutions offered (particularly mentioning the owner), and the competitive prices compared to larger retail chains like Home Depot. Employees are praised for their helpfulness, customer service, and efficiency in completing tasks. The store is noted for one-offs and special orders, and positive mentions occur regarding the placement of specific products like key copying.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

No direct mention of countertop materials is present in the reviews provided. Reviewers comment on hardware products, tools, LED products, and general inventory, but specifically for the requested product line (countertops), this information is unavailable.

⭐How is the quality rated?

Unknown (No direct reviews mentioned regarding the quality of countertops or their installation for this specific vendor).

⏱️What is the typical response time?

Reviews discuss quick service for specific tasks like key copying, suggesting fast interactions for such services. However, no review explicitly details average or typical wait times or follow-up response times.

📝What are common complaints?

None explicitly mentioned within the reviews provided. Praises for helpfulness, knowledge, pricing, and creative solutions dominate.

🛡️What warranties are offered?

Unknown (No mention of warranties or guarantees for counted tops or installation within these reviews).

👥How is customer service rated?

Excellent (Reviewed services are repeatedly praised for being friendly, helpful, knowledgeable, and efficient).

💰What about pricing?

Generally positive feedback regarding pricing. Competitive prices compared to chain stores (like Home Depot, Amazon, Bolt Depot) are mentioned several times. However, one review compares a product price ($10 more than Amazon) without explicitly praising or criticizing the price.

🔧Any care tips mentioned?

No information regarding care or maintenance tips for countertops is provided in these reviews.

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